Dear Mr. Mujo Simba,
I hope this message finds you well. I would like to address an issue regarding the ban imposed on us. It seems that the situation arose due to a bug, which has been in place for some time. We understand that bugs can happen, but if the bug is still functioning, it might indicate that the system wasn't fully addressed or improved.
As a result, I believe the responsibility for the situation lies on both sides. The bug has been present for days, and both the developers and the server administrators should have been aware of it and worked toward resolving it. Since this is not a recent issue, it would seem more fair for a punishment to be considered rather than a ban, as the mistake is shared.
I hope you will consider this perspective and take the appropriate action. We value the opportunity to participate and would appreciate any steps toward a resolution
I hope this message finds you well. I would like to address an issue regarding the ban imposed on us. It seems that the situation arose due to a bug, which has been in place for some time. We understand that bugs can happen, but if the bug is still functioning, it might indicate that the system wasn't fully addressed or improved.
As a result, I believe the responsibility for the situation lies on both sides. The bug has been present for days, and both the developers and the server administrators should have been aware of it and worked toward resolving it. Since this is not a recent issue, it would seem more fair for a punishment to be considered rather than a ban, as the mistake is shared.
I hope you will consider this perspective and take the appropriate action. We value the opportunity to participate and would appreciate any steps toward a resolution
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